Privacy Policy
Your privacy matters to us. Here we explain what data we collect and how we protect it.
Last updated: July 2026
Alkeex, domiciled in Mexico, is responsible for the processing of your personal data in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations and other applicable regulations. This Privacy Policy describes how we collect, use and protect your information.
1. Personal data we collect
We may collect the following personal data: name, company, email address, phone number and any information you provide through our contact or quote forms. As you browse our site, we also collect technical identification and browsing data through cookies and analytics tools (such as Google Analytics and Google Ads).
2. Purposes of processing
We use your personal data to: (i) contact you and follow up on your information or quote requests; (ii) provide and coordinate the logistics services you engage; (iii) send you commercial and promotional information related to our services; and (iv) measure the performance of our site and advertising campaigns. If you do not want your data used for marketing or advertising purposes, you may let us know at any time.
3. Use of cookies and tracking technologies
Our site uses cookies and similar technologies, including Google Analytics and the Google Ads tag (gtag), to analyze traffic, measure conversions and improve your experience. You can disable cookies from your browser settings; however, some site features may not work correctly.
4. Data transfers
Your personal data may be shared with providers and third parties involved in delivering the logistics services (carriers, customs brokers, freight forwarders) solely to fulfill the purposes described. We do not sell or trade your personal data. Any transfer will be carried out in accordance with applicable law.
5. Your rights (ARCO)
You have the right to Access, Rectify, Cancel or Object to the processing of your personal data (ARCO rights), as well as to revoke your consent. To exercise these rights, send your request to contacto@alkeex.com stating your name and the specific request. We will respond within the timeframes set by law.
6. Information security
We implement reasonable administrative, technical and physical security measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing.
7. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page. We recommend reviewing it periodically.
8. Contact
If you have questions about this Privacy Policy or the processing of your personal data, contact us at contacto@alkeex.com.